Where does our upload application need to be installed?

Our upload application can be installed on any desktop computer.  Normally it would simply be put on the computer belonging to the patient assistance coordinator.  The only requirements are that the computer be running a current version of MS Windows, have Internet access, and have rights to read and write to the folder where the batch data will be placed.

Do we have remote access to the machine with the upload application?

NO!  Our upload application is simply a one-way file transfer program that cannot receive any data or instructions from us.  It does not transmit any information from your computers, other than the batch file in the one dedicated folder, and it receives nothing from the outside other than an acknowledgement from us that the records were successfully uploaded.

Will our application work through a proxy server?

Yes.  If your users must login to a proxy server in order to access the Internet, they will need to configure our upload application with their credentials and the proxy server IP address.  The proxy information is only stored in a local configuration file, it is not transmitted to us.