How long is historical data kept?

We keep all undeleted data online for at least one year, after which it will be moved to an online archive which will be accessible as long as your account is active.  Data for accounts that leave Drug Assistant will be purged.

You also have the ability to export your data on demand to Microsoft Excel formatted files.  This gives you the ability to create your own backups as often as you like, or to analyze your own data anyway that you like.

What browsers do we work with?

Our main patient assistance program is written for Microsoft Internet Explorer version 6 or greater.  We do not require any browser add-ons other than Adobe Reader; in fact we highly discourage the use of additional browser add-ons.